Welcome to Florist Finsbury Park. These Terms & Conditions govern your use of our website and the purchase and delivery of our flowers and related products via our online shop. By placing an order with us, you agree to be bound by the terms outlined below. These Terms & Conditions apply to all customers across Finsbury Park and the surrounding areas.
In these Terms & Conditions, "we", "us", or "our" refers to Florist Finsbury Park. "You" or "your" means the customer placing the order. "Website" refers to our online shop offering flower delivery services in Finsbury Park and neighbouring locations.
Florist Finsbury Park provides the sale and delivery of fresh flowers and related products through our online ecommerce platform. Orders can be placed for delivery to addresses in Finsbury Park and nearby areas, subject to availability and delivery schedules.
To place an order for flowers or gifts through our website, follow these steps:
Your order is accepted, and a contract is formed, once payment has been processed and we have confirmed our acceptance by dispatching your product(s). Orders are subject to product availability and delivery dates selected at checkout.
All products are subject to availability. While we strive to match images and descriptions as closely as possible, flowers are a natural product and may vary in colour, size, or variety depending on seasonal availability. We reserve the right to substitute products of equal or greater value if necessary, ensuring the overall style and quality of the arrangement.
If a significant change to your chosen arrangement is required, we will endeavour to contact you using the details provided at checkout.
Upon receipt of your flowers, please follow the care guidance provided to keep them fresh and vibrant. Our flowers are selected and arranged to ensure quality, but longevity depends in part on customer care after delivery.
We deliver to Finsbury Park and surrounding areas. Delivery options, estimated times, and charges are detailed at checkout and may vary according to the delivery address. While we make every effort to deliver orders at the requested time and date, adverse weather, events outside our control, or high demand periods may affect delivery schedules.
If the recipient is unavailable at the time of delivery, we may leave the flowers with a neighbour, at the property in a safe location, or attempt a re-delivery, at our discretion. We will notify you of any such action where possible. It is your responsibility to ensure that all delivery address details provided are accurate and complete.
All orders must be paid for in full at the time of placing the order. We accept most major credit and debit cards and other payment methods as indicated at checkout. Your payment will be processed securely. No payment details are stored on our website following transaction completion.
Prices are listed in pounds sterling (GBP) and include VAT where applicable. Delivery charges are indicated separately during the order process.
You may cancel or amend your order up until the point it enters preparation for delivery (usually 24 hours before the delivery date). To cancel or request an amendment, contact us as soon as possible and quote your order reference. Once your flowers have been prepared, dispatched, or delivered, cancellations or amendments cannot be guaranteed and are at our discretion.
Orders for customised, bespoke, or made-to-order bouquets may not be eligible for cancellation or may incur a cancellation fee if preparation has commenced. Refunds, where due, will be processed back to your original payment method within 5-10 working days from cancellation confirmation.
Due to the perishable nature of flowers, we are unable to accept returns except in circumstances where the goods are defective, damaged in transit, or incorrect. In the rare event of such an issue, please notify us within 24 hours of delivery so we can investigate promptly.
At our discretion, we may offer a replacement, partial refund, or full refund depending on the specific case and evidence provided (such as photographs of the product in question). Your statutory rights are not affected.
You are responsible for providing correct recipient and delivery information and ensuring someone is available at the delivery location to receive the flowers, or that alternative arrangements (such as leaving with a neighbour) are acceptable.
It is your responsibility to review your order carefully before confirming payment and to follow care instructions after receipt for maximum flower freshness and performance.
To the fullest extent permitted by law, Florist Finsbury Park shall not be liable for any loss, damages, or expenses, whether direct or indirect, arising from the use of, or inability to use, our website or from any failure to deliver products on time due to events beyond our reasonable control (such as adverse weather or strikes).
Our liability to you in connection with any order is limited to the purchase price of that order. This does not affect your statutory rights as a consumer.
All content on our website – including images, text, product selections, and design – is the intellectual property of Florist Finsbury Park or our suppliers and may not be copied, reproduced, or used without express prior permission.
Personal data provided to us is processed in accordance with UK data protection laws and our privacy policy. We use your information only for processing orders and providing our service. We do not share your information with unrelated third parties except as required for order fulfilment or by law.
We reserve the right to update or amend these Terms & Conditions at any time. Changes will be posted on our website and will apply immediately to new orders. Please review these terms regularly.
These Terms & Conditions and any disputes arising under or in connection with them are governed by the laws of England and Wales. By using our website and services you agree to submit to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remainder shall remain in effect.
These Terms & Conditions constitute the entire agreement between you and Florist Finsbury Park in relation to your use of our website and the ordering of our products online, superseding any prior agreements, communications, or understandings.
If you have any questions regarding these Terms & Conditions, your order, or our flower delivery services, please refer to our contact page on the website for details. We are committed to serving the unique needs of the Finsbury Park community and surrounds, and value your feedback and enquiries.
Note: These Terms & Conditions apply to all orders placed for flower delivery within Finsbury Park and the surrounding local areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Finsbury Park, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Finsbury Park.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
